Frequently Asked Questions

After your order is confirmed, we provide a clear upload route for RAW or selected photographs. Large projects can be shared through an agreed cloud folder or file-transfer service, organised under your order ID.

Eligible projects include up to 10 structured revision rounds. Each round is tracked so feedback remains clear. Major changes after final approval may require extra time or an additional charge.

Yes. You can choose Design Only, Design + Print, Print Only or Reprint. Printing and dispatch stages are shown only when they apply to the selected service.

We support popular panoramic sizes including 12×36 and other custom lab dimensions. Paper, cover and finish options are finalised according to your studio workflow and production requirements.

Yes. One client account can hold multiple orders, proofs, approvals, invoices and downloads. Monthly-settlement studios can also maintain a consolidated ledger.

You receive a low-resolution proof for review. Once the layout is approved, final pricing and production steps can be completed. Major changes requested after approval may affect time and cost.